Highlights

PRESS RELEASE

Official Statement Regarding Counterfeit Products

It has come to our attention that counterfeit Sagami products have been discovered under unauthorised online platforms, pharmacies, and social media channels. We hereby issue this formal statement to clarify that our legal team has already reported specific counterfeit cases to the Customs and Excise Department.

Counterfeit products pose uncertain safety risks due to unverified quality standards. To safeguard consumer health and ensure optimal product performance and the best experience, we strongly advise customers to purchase genuine Sagami products exclusively through our authorised retailers to guarantee authenticity and consumer rights.

Should you have concerns about Sagami products purchased from unauthorised sellers, please submit an online enquiry, call via +852 3427-3149 or email us via info@sagami.hk to contact our customer service team.

2025-08-14
PRESS RELEASE

Comparison of Genuine and Counterfeit Products

Comparison of Genuine and Counterfeit Products

1Packaging (Front)

Genuine

  • Proper font
  • Sharp end (seal)

Counterfeit

  • Irregular font and uneven spacing
  • Round end (seal)
Comparison of Genuine and Counterfeit Products

2Packaging (Side)

Genuine

  • Thicker font

Counterfeit

  • Thinner font
Comparison of Genuine and Counterfeit Products

3Blister Pack (Bottom)

Genuine

  • Smoother
  • Printed with the expiry date and lot no.

Counterfeit

  • Rougher
  • No expiry date and lot no.
Comparison of Genuine and Counterfeit Products

4Hong Kong Genuine Products

  • Blister pack (bottom) printed with the expiry date and lot no.
  • Chinese label on the packaging (back)
  • Printed with distributor name: Trade Anywhere Ltd.,
    and medical device no. (HKMD No. 230182)

To safeguard consumer rights, we strongly advise customers to purchase Hong Kong genuine products exclusively through our authorised retailers.

2025-08-26